A: Yes but, you are constantly monitored so if at any time you wish to leave for any reason, the door will be released. It is very safe.

A: The minimum team size if 2 and the maximum is 6 participants.

A: The minimum age is 12 year olds but there must always be an adult involved in the game. There is no maximum age limit.

A: The rooms are not designed to be scary, they are themed for suspense.

A: Cancellation made up until 48 hours prior to the booking will incur a £10 admin charge.For cancellations with less than 48 hours notice there will be no refund.

FOC re-bookings can be made once. Rebooking can be made up until 48 hours before the event.

In the event that an experience has to be cancelled by Knockout Escape Rooms®, participants will be allowed to rebook, within 7 days, free of charge.

A: Please arrive 15 minutes prior to your booking time for checkin.For arrivals who are more than 10 minutes late game time will be lost and no refund made.

A: No cameras / phones / personal devices or personal belongings are allowed in the room. Lockers are provided FOC in Reception. It is the responsibility of the participant to ensure that they are in possession of all their personal belongings following their experience. Knockout Escape Rooms® accepts no responsibility for private property whilst on our site.

A: Please bring along a copy of your confirmation either email or on your phone.

A: No as the operator will be in the process of overseeing the current game. Customers should not arrive on site expecting to participate in an experience if a booking has not been made. Please call 0118 959 1188 to check for possible availability.

A: Unfortunately not at this time.

A: Please book and pay online prior to your experience.

A: All experiences are offered subject to availability of dates. Booking should be made as far in advance as possible, especially during peak times. Participants should not make any travel or accommodation arrangements until they have received a booking confirmation email from Knockout Escape Rooms® showing the date and time of the experience booked.

A: Knockout Escape Rooms® reserves the right to refuse an experience to persons suspected of being under the influence of alcohol or drugs and will not tolerate violent or abusive behaviour.

A: Knockout Escape Rooms® holds a valid public liability insurance policy and risk assessments which are always available to view on site.

A: Property left on site will be kept for a period of 3 months, after which it will be disposed of in a manner that Knockout Escape Rooms® see fit. This may include donation to charity.

In order for property to be reclaimed, Knockout Escape Rooms® requires a detailed description of the item(s) and collected from the site.

Knockout Escape Rooms® will mail reclaimed property back to the presumed owner upon receipt of the appropriate fees for postage and packaging (insurance in transit – only if requested in writing). All items are sent at owner’s risk.However, Knockout Escape Rooms® accepts no liability should property be returned for any reasons to someone who is not the rightful owner, i.e: as a result of impersonation or identity fraud.

A: Yes however, Knockout Escape Rooms® accepts no responsibility for private property whilst on site.