Q: Are we really locked in?
Q: How many team players per room?
Q: Are there any age restrictions?
Q: Is it scary?
Q: What is your Cancellation / Rebooking / No Show policy?
FOC re-bookings can be made once. Rebooking can be made up until 48 hours before the event.
In the event that an experience has to be cancelled by Knockout Escape Rooms®, participants will be allowed to rebook, within 7 days, free of charge.
Q: How early do we need to arrive for our experience? / Late arrivals
Q: Can I take pictures?
Q: What do I need to bring on the day?
Q: Do you do walk ins?
Q: Do you have wheelchair access?
Q: How do I pay?
Q: What dates are available?
Q: Are there any situations where a customer would be refused?
Q: Do you have insurance and risk assessments?
Q: What happens with lost property?
In order for property to be reclaimed, Knockout Escape Rooms® requires a detailed description of the item(s) and collected from the site.
Knockout Escape Rooms® will mail reclaimed property back to the presumed owner upon receipt of the appropriate fees for postage and packaging (insurance in transit – only if requested in writing). All items are sent at owner’s risk.However, Knockout Escape Rooms® accepts no liability should property be returned for any reasons to someone who is not the rightful owner, i.e: as a result of impersonation or identity fraud.
Q: Is there car parking?
Knockout Escape Rooms® is a new live interactive escape game located in Reading, Berkshire. If you enjoy riddles, puzzles, problem-solving and a challenge then our rooms are the event for you. Knockout Escape Rooms® is open to groups and corporate teams alike, delivering a thrilling and exciting team challenge that is fun for all ages.